CUSTOMER JOURNEY MAP A customer journey map is a visual representation of the experiences your customers have during their day. It helps to tell the story of a customer’s experience with and locate the potential opportunities to develop a product/service. Design Challenge Reframing
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Interviews to potential customers
Questions These are the questions we are supposed to ask but they can vary depending on the interview. Age, Name, What do you do for a living? How would you rate your sleep quality? (Do you sleep well?) Have you noticed a change about this during your life? What? Would you consider sleep quality aContinue reading “Interviews to potential customers”